According to the text, controls are established to focus on three areas; performance results (output), the activities that generate performance (behavior), or on the resources used in performance (input). Output controls let others know what is expected to be accomplished and focus on the end result.

Hunger, J. D., & Wheelen, T. L. (2011). Essentials of strategic management (5th ed.). Upper Saddle River, NJ: Pearson Education.

Of the three controls mentioned above which one is used most often in your organization? Give example.


Wheelen, T.L., Hunger, J.D., Hoffman, A.N. & Bamford, C.E. (2015). Strategic management and business policy: Globalization, innovation and sustainability (14th ed.). Upper Saddle River, NJ: Pearson.