The Phases of Decision Making states that the first phase is to identify and diagnose the problem and the second phase is to generate alternative solution.
For this forum, recall a decision you recently made at work and complete steps 1 – 6 in the phases of decision making (pg. 77).
(1) identify and diagnose the problem,
(2) generate alternative solutions,
(3) evaluate alternatives,
(4) make the choice,
(5) implement the decision,
(6) evaluate the decision.