Medical Office Assistants (MOAs) juggle many tasks in their day-to-day professions. They may be responsible for doctors’ schedules, maintenance of health records, billing, answering phones, and many other tasks. A successful MOA will be able to prioritize and get multiple tasks done each day while providing excellent care to patients.

The purpose of this paper is to help you find strategies that will help you prioritize, manage your time wisely, and multi-task a variety of responsibilities in your current or future roles as a medical office assistant.


For this assignment, you will write a 3–4-page research-based paper (1,100–1,500 word count). The title page, abstract, and reference page do not count as part of the 3–4 pages.

The paper must be formatted in current APA style and must include a title page, abstract, and reference page formatted using current APA style.

The paper will focus on the need for multi-tasking and its importance in a medical office. It must also include strategies for successful multi-tasking for an MOA in the office. Discuss how these strategies will help the MOA to navigate through the systems while providing excellent customer service to his/her patients.

The paper must include at least 3 scholarly references in addition to the course textbook and the Bible, making for a total of 5 references. (Do not use wikipedia.com or dictionary.com).