Gail is the meeting organizer and the group lead on the project. She is very detail oriented as well as focused and communicates ideas clearly and checks for the group’s understanding. 

Larry is the least attentive of the group during group discussion, and less vocal. He is primarily focused on just getting the project completed.

Robert is very opinionated, and frequently pushes back against others’ suggestions. He tends to take over conversations and points his finger repeatedly at the group when making a point.

Melissa is quiet, shy, and has amazing ideas but looks uncomfortable in a group setting and rarely shares these ideas.

700- to 1,050-word email to your manager who would like to know your thoughts on the following:

· Based on the descriptions in the scenario, identify the potential challenges around collaboration this group might experience.

· Describe collaborative skills you would use to create a more positive atmosphere.

· Explain what would comprise effective communication for this group.

· Describe the verbal and nonverbal cues of each person in the group.

· Explain the types of verbal and nonverbal communication that can be perceived as defensive and how they could affect relationships in the workplace?

· Explain the role active listening would play in the group