Discuss the seven dimensions of organizational culture
Describe ZenDesk’s organizational culture by presenting examples for each dimension descriptor.    Your description of ZenDesk’s organization culture is accomplished by extracting facts from the video and matching those facts with the appropriate dimension descriptor. You must provide support, justification, and where appropriate, in-text citation, for the video facts matched with the dimension descriptors.


Competitive Advantage

Discuss how ZenDesk uses its corporate culture to create a competitive advantage.  Make sure to correctly make connections between the video information and the course materials.


Organizational Structure

Identify and discuss ZenDesk’s organizational structure from what you see in the video and use the course material to support your description of the structure.  Make sure to use examples from the video.