Due Thursday (23 pts)
Write a 175- to 265-word response to the following:
- How do chaos and complexity differ from one another?
- Have you ever experienced Flow? Where/when did you experience it and what did it feel like?
Due Monday (23 pts)
Read and respond to at least two of your classmate’s discussion posts. Be constructive and professional with your thoughts, feedback or suggestions.
Assignment: Root Cause Analysis
Assignment Content
- Root Cause Analysis
Now that you have completed a Gemba Walk and have gathered information about the organization and identified opportunities to eliminate inefficiencies, reduce waste, improve a product, or streamline a process, it is time to take a closer look at these problems and get to the root cause of why they are happening.
Additional Resources
For more information about how to use 5 Whys or a Fishbone diagram to conduct a root cause analysis, check out the following links:
- Assignment Instructions
Create either a 5 Whys or a Fishbone diagram for each of the two short-term opportunities and the one long-term opportunity you identified during your Gemba Walk. Work through each step of the 5 Whys or Fishbone processes to find the root cause(s) of each problem.
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