A. Discuss three causes of workplace conflict between the city’s police officers and city management in the current situation.
B. Discuss two possible short-term outcomes if the conflict is not resolved.
C. Discuss two possible long-term outcomes if the conflict is not resolved.
D. Discuss three possible actions for resolving the current conflict about overtime pay.
E. Design a plan to create a more positive work culture in the city’s police department by doing the following:
- Discuss two basic components of a work culture that prevent negative conflict.
- Create two new specifications for the “required” section of the attached “Job Description of City Police Officers” that relate to a candidate’s ability to effectively manage workplace conflict.
- Create three situational interview questions designed to illuminate a job candidate’s competency in managing workplace conflict.