A.  Discuss three causes of workplace conflict between the city’s police officers and city management in the current situation.

B.  Discuss two possible short-term outcomes if the conflict is not resolved.

C.  Discuss two possible long-term outcomes if the conflict is not resolved.

D.  Discuss three possible actions for resolving the current conflict about overtime pay.

E.  Design a plan to create a more positive work culture in the city’s police department by doing the following:

  1.  Discuss two basic components of a work culture that prevent negative conflict.
  2.  Create two new specifications for the “required” section of the attached “Job Description of City Police Officers” that relate to a candidate’s ability to effectively manage workplace conflict.
  3.  Create three situational interview questions designed to illuminate a job candidate’s competency in managing workplace conflict.