“How to speak so that people want to listen” filmed at TEDGlobal (2013). He presents his ideas not only about what one should say, but about how one should say it, to speak more powerfully so that others will truly listen to you.
http://www.ted.com/talks/julian_treasure_how_to_speak_so_that_people_want_to_listen#t-562011
After watching this 10-minute video, reflect on the following:

What is your speaking style? How comfortable are you in speaking to groups? How comfortable are you speaking to people of authority over you (bosses, etc.)?
How can you speak more powerfully so that your words will be received positively by others? Be specific.

How might your speaking style help you in health care? How might it cause issues?